Privacy Policy

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Last updated: [Insert Date]

At Spenco Footwear UK (www.spencofootwear.co.uk), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, or contact us.

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1. Information We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number, billing and delivery address.

• Order information: products purchased, payment details, transaction history.

• Website usage data: IP address, browser type, device information, pages viewed, and cookies.

• Communication: enquiries made via email, contact forms, or customer support.

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2. How We Use Your Information

We use your data to:

• Process and deliver your orders.

• Provide customer service and respond to enquiries.

• Improve our website, services, and product offering.

• Send updates, offers, or marketing communications (only if you opt-in).

• Comply with legal and regulatory obligations.

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3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service providers (payment processors, delivery couriers, IT and hosting services).

• Legal authorities if required by law.

All third-party providers are required to keep your data secure and only process it in accordance with our instructions.

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4. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyse site traffic. You can manage or disable cookies in your browser settings.

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5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

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6. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (“right to be forgotten”).

• Restrict or object to certain processing.

• Request transfer of your data to another provider.

• Withdraw consent to marketing communications at any time.

To exercise your rights, please contact us at: spencofootwear@gmail.com

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7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

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8. Third-Party Links

Our website may contain links to other websites. Please note we are not responsible for the privacy practices of external sites.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Spenco Footwear UK
Website: www.spencofootwear.co.uk
Email: spencofootwear@gmail.com
Address:

Pro-Fit Technologies,

The Broadway,

Mansfield,

NG18 2RL